UCSD CAMPUS NOTICE University of California, San Diego |
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ADMINISTRATIVE COMPUTING & TELECOMMUNICATIONS May 26, 1995 ALL AT UCSD (Excluding UCSD Medical Center) SUBJECT: Discontinuation of Third Party Telephone Billing to University Telephone Numbers Third-party calling is a operator-assisted call, placed from one number to a second number, and billed to a third number. This type of call is substantially more costly than either direct dial or telephone credit card calls. In addition, third-party calling is not verified by the operator unless placed from a public telephone. Non-verification makes this type of call very susceptible to fraud and billing abuse against the University and its departments. Not a month goes by without some fraudulent third-party calls being billed to various campus telephone numbers. The fraudulent charges levied against these campus telephones may vary from a few dollars to several hundred dollars per telephone. The research and tracing of fraudulent third-party calls is not only time consuming, but also cost prohibitive to the university. There are several alternative solutions in place already that will help to alleviate this problem. Each of the following should be considered and the one(s) best suited for your needs selected: 1. Utilization of your UCSD "Authorization Dialing Code" with remote access to the campus. 2. Using a University telephone credit card. The following are telephone credit cards available thru the UCSD Telecommunications Services for faculty and staff: a. The MCI "UCSD CALLCARD" b. The "AT&T Corporate Card" c. The "Pacific Bell Calling Card" If you have a requirement for one or more of the above solutions to the third-party calling problem, your department can easily obtain your requirements for you by simply requesting it from this department, Mail Code 0320, via a Telecommunications Services Form FO 2158 (Rev 4/91). We would be more than happy to provide the service that would best fit your specific needs. Effective with this notice Pacific Bell and AT&T will be notified that the university will no longer honor third-party calling charges to any of the university's telephone numbers. Roger Talamantez Assistant Vice Chancellor - Administrative Computing and Telecommunications |